How to Identify Your Linked Microsoft Account on Xbox

Discovering which account you have linked to your Xbox can be important for managing subscriptions, accessing content, and ensuring your gaming experience is personalized and secure. This article outlines the simple steps to uncover the linked account information from your Xbox console.

Checking Linked Account Information on Your Xbox Console

Using an Xbox One or Xbox Series X|S Console:

  1. Sign in to your Xbox console.
  2. Navigate to the Home Screen. Your gamertag will appear in the upper-left corner.
  3. The email address associated with your Microsoft account will be displayed under your gamertag.

Using an Xbox 360 Console:

  1. Press the Guide button on your controller.
  2. Navigate to Settings and select Account.
  3. Scroll to Your Information and select Account Security.
  4. The email address associated with your Microsoft account can be found there.

Additional Steps for Xbox Family Groups

If you’re part of a family group on Xbox, the family organizer can sign in to their Microsoft account and view the email addresses of all connected family member accounts.

What If Xbox Support Can’t Provide the Account Info?

Xbox Support cannot reveal associated email addresses for you, even if you know your gamertag due to privacy and security concerns. This means you must have access to your Xbox console or use alternative verification methods provided by Microsoft to recover or find this information.

Resetting or Recovering Your Microsoft Account Password

If you know the email address but have forgotten the password, you can reset or recover your Microsoft account password by following the prompts at the password recovery page.


Whether you need to manage your game subscriptions, parental controls, or simply wish to review your account settings, finding out the email associated with your linked Microsoft account is straightforward on an Xbox console. These steps ensure you’re well-informed and in control of your gaming experience, while also adhering to security protocols outlined by Microsoft and Xbox.